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DELTA FRANCE ASSOCIATIONS, association law 1901, organizer of the \" DELTA FESTIVAL \",<\/span><\/p>\n est sensible a\u0300 la confiance que le consommateur \/ festivalier lui te\u0301moigne lors de sa navigation et de l\u2019achat de son (ou ses) billet(s) sur son site internet newdelta.placeholder.tn et accorde une importance majeure a\u0300 la protection des donne\u0301es personnelles du consommateur \/ festivalier et au respect de la re\u0301glementation applicable.<\/span><\/p>\n La visite et l\u2019utilisation du site internet newdelta.placeholder.tn impliquent que le consommateur \/festivalier accepte la politique de confidentialite\u0301 et la politique de protection des donne\u0301es personnelles.<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS invites the consumer \/ festival-goer to find, below,<\/span><\/p>\n all the information that will allow him\/her to make a fully informed decision: the conditions under which DELTA FRANCE ASSOCIATIONS collects, uses and keeps the consumer's \/ festival-goer's personal data, the recipients to whom certain personal data are transmitted as well as the rights that the consumer \/ festival-goer has on these data that belong to him\/her.<\/span><\/p>\n DEFINITIONS<\/span><\/p>\n \"Personal data\" means any information relating to a natural person<\/span><\/p>\n identified or identifiable (hereinafter referred to as \"Data Subject\");<\/span><\/p>\n \"Identified or identifiable natural person\" means a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural and\/or social identity;<\/span><\/p>\n \"Processing\" means any operation or set of operations which may or may not be carried out by automated means and which are applied to personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction ;<\/span><\/p>\n \"Controller\" means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing; where the purposes and means of such processing are determined by the law of the European Union or the law of a Member State, the controller may be designated or the specific criteria applicable to his designation may be provided for by the law of the European Union or by the law of a Member State ;<\/span><\/p>\n \"Subcontractor\" means the natural or legal person, public authority, department or other<\/span><\/p>\n organization that processes personal data on behalf of the controller ;<\/span><\/p>\n \"Recipient\" means the natural or legal person, public authority, department or any other<\/span><\/p>\n body that receives personal data, whether or not it is a third party. However, public authorities that may receive personal data in the context of a particular investigation mission in accordance with European Union law or the law of a Member State are not considered as recipients; the processing of such data by the public authorities in question is in accordance with the applicable data protection rules according to the purposes of the processing;<\/span><\/p>\n \"Third party\" means a natural or legal person, public authority, department or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data ;<\/span><\/p>\n \"Consent\" means any free, specific, informed and unambiguous expression of will by which the data subject agrees - by a declaration or by a clear positive act - that personal data concerning him or her may be processed.<\/span><\/p>\n WHO IS RESPONSIBLE FOR THE PROCESSING?<\/span><\/p>\n Any processing of personal data is carried out under the responsibility of DELTA FRANCE<\/span><\/p>\n ASSOCIATIONS, an association under the law of 1901, registered with the INSEE under SIREN n\u00b0808 331 888,<\/span><\/p>\n domiciled at 68, rue Sainte, 13001 Marseille.<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS has appointed a delegate for the protection of personal data<\/span><\/p>\n (DPO) whose contact is listed below: <\/span>juridique@delta-festival.fr<\/span>.<\/span><\/p>\n WHAT PERSONAL DATA IS COLLECTED?<\/span><\/p>\n The data we collect may include personal data that identifies the consumer\/festival-goer or makes the consumer\/festival-goer identifiable (phone number, e-mail, last name, first name, photographs, comments, your full mailing address, etc.) as well as data collected for purely statistical purposes.<\/span><\/p>\n All the data that the consumer \/ festival-goer agrees to communicate directly to DELTA FRANCE ASSOCIATIONS are mandatory for the management of his order and are<\/span><\/p>\n indicated by the presence of an asterisk in the purchase process or when creating an account.<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS can also be led to ask for a statement of identity<\/span><\/p>\n to the consumer\/festival-goer in order to ensure the reimbursement of an event that would be cancelled.<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS collecte et analyse e\u0301galement d\u2019autres informations de manie\u0300re indirecte du consommateur \/ festivalier telles que l\u2019adresse IP (Internet Protocol), les donne\u0301es de connexion et de navigation (a\u0300 titre d\u2019exemple non limitatif : type et la version du navigateur, du syste\u0300me d\u2019exploitation, etc.), les confirmations de re\u0301ception et de lecture d\u2019e-mails, les adresses e-mail et nume\u0301ros de te\u0301le\u0301phone utilise\u0301s pour contacter le service client, l\u2019historique des commandes, le cheminement URL complet vers, via et depuis le site internet newdelta.placeholder.tn.<\/span><\/p>\n During certain visits, DELTA FRANCE ASSOCIATIONS may use<\/span><\/p>\n software tools such as JavaScript to measure and collect session information,<\/span><\/p>\n including page response times, download errors, length of visits to particular pages, and information about interactions on a page.<\/span><\/p>\n WHAT IS THE PURPOSE OF PERSONAL DATA?<\/span><\/p>\n The personal data collected and processed are used primarily for the management of orders placed by consumers\/festival-goers and for the execution of the sales contract: delivery of tickets, processing of payments, invoicing, sending of the order confirmation email, export for access control at the entrance of the \"DELTA FESTIVAL\" event, transfer of data for the implementation of the contactless payment solution (if applicable), modification of the name and surname of the ticket holder, management of the commercial relationship, after-sales service, hypotheses of cancellation or postponement of an event, communication of information on the part of DELTA FRANCE ASSOCIATIONS about the event.<\/span><\/p>\n The name and surname of the bearer may relate to a person other than the purchaser, since<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS will have to treat this information for the purposes described in the present document, the latter thanks to communicate it to the person other than the purchaser and to require his consent beforehand.<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS strives to provide an impeccable quality of service. Thus,<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS peut e\u0302tre amene\u0301e a\u0300 utiliser les donne\u0301es personnelles collecte\u0301es \u2013 a\u0300 l\u2019occasion d\u2019un achat de billet(s) sur le site internet newdelta.placeholder.tn \u2013 pour de\u0301terminer lerisque de fraude associe\u0301 a\u0300 chaque commande et de pre\u0301munir le consommateur \/ festivalier contre d\u2019e\u0301ventuelles utilisations frauduleuses de ses moyens de paiement.<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS may be required to take measures to secure the<\/span><\/p>\n additional transactions, including requests for supporting documents containing personal data, if required by the results of monitoring and control operations.<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS also informs the consumer \/ festival-goer that his<\/span><\/p>\n will be suspended for the time of the verifications and that the latter can be cancelled if<\/span><\/p>\n the analysis carried out by its experts do not make it possible to guarantee the reliability of the transaction. At the end of the latter, all the information communicated by the consumer \/ festival-goer to the experts service - acting for the name and the account of DELTA FRANCE ASSOCIATIONS - will be systematically erased.<\/span><\/p>\n The order may also be cancelled in case of fraudulent use of a payment method, and the consumer's \/ festival-goer's personal data will also be used to notify him\/her of this.<\/span><\/p>\n In addition, in the event of a payment incident following a stop payment, the consumer \/<\/span><\/p>\n The festival-goer will be contacted by DELTA FRANCE ASSOCIATIONS services in order to regularize his situation, before the cancellation of his ticket(s) order, if necessary.<\/span><\/p>\n Lors de la commande du consommateur \/ festivalier sur le site internet newdelta.placeholder.tn,<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS will propose to the consumer \/ festival-goer to keep him informed, by e-mail, of its news and its good deals, but also of those of its partners. To agree to this, you just have to check the box(es) provided for this purpose at the end of the form.<\/span><\/p>\n The consumer \/ festival-goer has the possibility to oppose to all these communications, by not checking the acceptance box during his order and, thereafter, by unsubscribing from the database of DELTA FRANCE ASSOCIATIONS by means of the hypertext link provided in the footer of each of his mailings.<\/span><\/p>\n En cas de dysfonctionnement du site internet newdelta.placeholder.tn, l\u2019e\u0301tude des logs enregistre\u0301s<\/span><\/p>\n will allow DELTA FRANCE ASSOCIATIONS' technical teams to identify the cause of<\/span><\/p>\n the anomaly and make the necessary corrections.<\/span><\/p>\n IS PERSONAL DATA SHARED WITH THIRD PARTIES?<\/span><\/p>\n In order to ensure the purposes described in this document, and only for this purpose, DELTA FRANCE ASSOCIATIONS shares certain personal data with third parties with whom it is contractually linked and who have made strict commitments to comply with applicable regulations and to ensure security.<\/span><\/p>\n The details of the consumers \/ festival-goers are transmitted to the providers of the access control at the entrance of the \" DELTA FESTIVAL \" event, if the latter is not provided by DELTA FRANCE ASSOCIATIONS.<\/span><\/p>\n In order to manage the collections on the site, DELTA FRANCE ASSOCIATIONS has set up the<\/span><\/p>\n payment solution marketed via SAS SHOTGUN.<\/span><\/p>\n The bank of DELTA FRANCE ASSOCIATIONS which receives the payments of the<\/span><\/p>\n consumers\/festival-goers and issues transfers, in case of cancellation, also has access to<\/span><\/p>\n banking data of consumers\/festival-goers.<\/span><\/p>\n Le site internet newdelta.placeholder.tn est notamment he\u0301berge\u0301 sur des serveurs mis a\u0300 disposition notamment par la socie\u0301te\u0301 WPSERVEUR qui ne disposent d\u2019aucun acce\u0300s sur vos donne\u0301es.<\/span><\/p>\n IS PERSONAL DATA PROTECTED?<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS has implemented the necessary physical, logical and organizational protection measures to preserve the security of the consumers\/festival-goers data during their collection, processing and transfer. In addition, DELTA FRANCE<\/span><\/p>\n ASSOCIATIONS has sensitized and trained its personnel who are under a strict obligation to<\/span><\/p>\n confidentiality.<\/span><\/p>\n In addition, all service providers, subcontractors and partners of DELTA FRANCE<\/span><\/p>\n ASSOCIATIONS are bound by agreements, charters of use and subcontracting of data, so that DELTA FRANCE ASSOCIATIONS can ensure that the processing entrusted to them meets the compliance requirements imposed.<\/span><\/p>\n In addition, DELTA FRANCE ASSOCIATIONS protects the security of the personal information of the consumers\/festival-goers - during their transmission - by using Secure Sockets Layer Software (SSL) which encrypts the information entered by the consumers\/festival-goers before it reaches DELTA FRANCE ASSOCIATIONS and its technical service providers (notably on credit card data).<\/span><\/p>\n HOW LONG WILL YOUR DATA BE KEPT?<\/span><\/p>\n The personal data of the consumers\/festival-goers are kept until the achievement of the purpose for which they were collected, subject to the legal obligations imposed to DELTA FRANCE ASSOCIATIONS, in terms of conservation, to allow to justify its activity in case of control.<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS will keep the data of the consumers \/ festival-goers only for a duration of sixteen (16) months.<\/span><\/p>\n This period starts at the collection of the data, at the end of the event for which the consumer\/festival-goer bought a ticket(s), or after his\/her last contact (for example, a question asked to DELTA FRANCE ASSOCIATIONS' customer service or the click on a hyperlink of an e-mail sent by DELTA FRANCE ASSOCIATIONS).<\/span><\/p>\n At the end of this period, the data of the consumers\/festival-goers will be deleted,<\/span><\/p>\n anonymized or archived in accordance with applicable legal retention requirements.<\/span><\/p>\n WHAT ARE THE RIGHTS OF THE CONSUMER\/FESTIVAL-GOER?<\/span><\/p>\n In accordance with Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and Law No. 78-17 of 6 January 1978 on data processing, files and freedoms, the consumer \/ festival-goer has a right of access, opposition to the use, rectification of his data and, subject to the legal provisions applicable to the matter, deletion of the data concerning him.<\/span><\/p>\n He can exercise these rights by contacting : juridique@delta-festival.fr or : DELTA FRANCE<\/span><\/p>\n ASSOCIATIONS, Service RGPD, 68 rue Sainte 13001 Marseille.<\/span><\/p>\n In accordance with the regulations in force, the letter must be signed and accompanied by the<\/span><\/p>\n photocopy of an identity card bearing the signature of the consumer \/ festival-goer and specifying the address to which the answer must be sent, which will be kept by DELTA FRANCE<\/span><\/p>\n ASSOCIATIONS during the legal statute of limitations.<\/span><\/p>\n In order to respond precisely to the consumer's \/ festival-goer's request, DELTA FRANCE<\/span><\/p>\n ASSOCIATIONS also thanks the consumer\/festival-goer for specifying the<\/span><\/p>\n treatments and \/ or data concerned by the request.<\/span><\/p>\n DELTA FRANCE ASSOCIATIONS will do its best to respond to the request within a period of<\/span><\/p>\n maximum of one month, or two months if the complexity of the request or the number of pending requests requires it, provided that the request is not manifestly unfounded or abusive.<\/span><\/p>\n In addition, DELTA FRANCE ASSOCIATIONS reminds that the consumer \/ festival-goer is entitled to ask to be registered on the list of opposition to telephone canvassing, Bloctel, which is managed by the company OPPOSETEL within the framework of a delegation of public service<\/span><\/p>\n (http:\/\/www.bloctel.gouv.fr\/).<\/span><\/p>\n The consumer \/ festival-goer also has a right of complaint which can be filed with the CNIL, the competent authority on French territory, online on the website www.cnil.fr or in writing to 3 Place de Fontenoy - TSA 80715 - 75334 Paris cedex 07.<\/span><\/p>\n IS THE SITE INTENDED FOR MINORS?<\/span><\/p>\n Les billets donnant acce\u0300s a\u0300 l\u2019e\u0301ve\u0300nement du \u00ab DELTA FESTIVAL \u00bb destine\u0301s aux mineurs doivent e\u0302tre achete\u0301s par des personnes majeures \u2013 qui doivent transmettre leurs propres donne\u0301es personnelles \u2013 en dehors du nom et pre\u0301nom destine\u0301s a\u0300 appara\u00eetre sur le billet du porteur. L\u2019utilisation du site internet newdelta.placeholder.tn par un mineur doit ainsi obligatoirement e\u0302tre effectue\u0301e avec la participation active d\u2019un parent ou du tuteur.<\/span><\/p>\n WHAT ABOUT THE COOKIE POLICY?<\/span><\/p>\n A cookie is a small computer file, a tracer, deposited and read, for example, when consulting a website, reading an e-mail, installing or using a software or a mobile application, regardless of the type of terminal used.<\/span><\/p>\n We distinguish several types of cookies, according to their duration of retention and their purpose. Most of the cookies used by DELTA FRANCE ASSOCIATIONS are automatically deleted from the consumer's hard disk when he\/she leaves the browser. The session cookies are used, for example, to propose the shopping cart function to the consumer \/ festival-goer on several pages and to maintain the internet connection to the same shopping cart.<\/span><\/p>\n Afin de reconnaitre et de me\u0301moriser les pre\u0301fe\u0301rences du consommateur \/ festivalier, de rendre le site internet newdelta.placeholder.tn plus accueillant, plus efficace et plus su\u0302r, d\u2019adapter au mieux l\u2019offre et de permettre de surfer le plus confortablement possible sur le site, DELTA FRANCE<\/span><\/p>\n ASSOCIATIONS also uses temporary functional cookies that are stored on the consumer's\/festival-goer's hard drive and delete themselves after the set period.<\/span><\/p>\n\n
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